The electronic license user password can be changed using the “Administer the Electronic License” option in the program’s main menu.
When clicking on this button, the “Access to administrate the Electronic License” window will appear, where the administrator’s email and password must be entered.
If the user has forgotten their administrator’s password, they must type in their email and click on the “Send password to my email” button.
After entering the access data, the “Administrate the Electronic License” window will appear, where the user’s password can be changed. To do this, the following steps must be followed:
1. Select the license number from the table on the left.
2. Click on the user and password modification button on the top left:
3. In the “User (email)” and “Password” fields, enter the user’s email address, which may or may not match the administrator’s email address, and enter the associated password.
It should be noted that this is a user password. The user password is different from the administrator password and is only valid for using the program via the “Use Electronic License” option