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FAQ

Blocking projects that have gone through evaluation versions prior to 2026.b

How to select the high-performance GPU for CYPE programs in Windows

How to change the Electronic License user password

Is permission in the user license required to work with this program?

Minimum system requirements for installing and using CYPE programs

How to download and install CYPE software

How can I access a free trial of CYPE software to assess it before buying?

How to uninstall CYPE programs

How to register, download and install applications on BIMserver.center

How to access the learning resources of the program

How to access the example jobs

Best practices when using CYPE programs

Errors during the installation or running of CYPE programs due to the blocking of DLL files by the antivirus

Unattended remote installation. Can the professional version of the CYPE programs be installed on several client machines from a network server without having to answer the questions asked by the installation from each workstation?

Unassisted remote uninstallation

How to clone or copy the CYPE program installation from one PC to another

How to work with CYPE programs and cloud file storage and synchronisation services

How to upload IFC files to a BIMserver.center project

How to move and rotate the site reference system in Open BIM Site

What level of detail can be achieved with models created using CYPE software?

Automatic notification and update process of a new version in the CYPE programs

How to link a job to a BIMserver.center project

How to share the information generated by the program in BIMserver.center

Error in CYPE programs - Warning: A security check has failed

How to change units in CYPE programs

How to share a project file in CYPE programs

How to find your version and license number in CYPE programs

How to generate remote shadows in CYPETHERM programs using Open BIM Site

How to define north orientation in Open BIM programs

How to export information from CYPE software to other programs

The file cannot be opened because it is currently in use by another application

The maximum number of incorrect access attempts to the temporary license has been reached. For safety reasons, the license has been temporarily deactivated. Please try again in a few minutes

The maximum number of simultaneous users for this license has been reached

Coordinates above 1000.000 m are not permitted

Why is error 30333 occurring?

How to adjust a building’s position to the plot

Wrong code-page. CYPE applications are not Unicode applications. Therefore, it is necessary to select the appropriate code-page to run the software

An error has occurred, there is not enough memory to run the program

A serious error has occurred. It is impossible to continue running the program. Click Accept, make a note of the error in the Details>> window and contact CYPE Ingenieros technical support.

Can I use my user license permissions with “BIMserver.center” programs?

Uninstallation. I am going to install a new version of CYPE software. Should I uninstall the previous version?

Can screenshots of CYPE programs be published online?

How can I decompress a job that has been compressed with CYPE programs?

After installing or running CYPE programs, the following type of error appears: "Expression: res != 0 -- File: ____.c (____.DLL) .........."

I cannot install the CYPE programs. When I try to install them, the operating system issues a message such as "The application could not be started…". What can I do?

Can I edit a job using an earlier CYPE program version than the one with which the job was created or edited?

Errors when importing DXF/DWG templates

Which file extensions does the program use?

The version of the file read is incorrect

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