Technical support
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Frequently asked questions
Contact form
If you have an issue or question and have not found a solution in our FAQ, please contact us using the following form and a CYPE technician will reply with the answer you are looking for as soon as possible.
Phone and email enquiries
Users with a valid CYPE one professional licence (or Maintenance agreement) can contact CYPE's Technical Support Department by phone or email using the contact details for any of the offices listed below. Effective from 9 June 2026.
Users of non-professional licenses (evaluation license, campus license and temporary license) can send their enquiries to support.edu.en@cype.com.
All CYPE users can submit their enquiries via our AI tool, CYPE Mentor.
Headquarters
- (+34) 965 92 25 50
- support@cype.com
- Avda. de Loring, 4 - 03003 Alicante - Spain
Encuentra el distribuidor más cercano
Customer service work schedule
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*On Friday afternoons, assistance will be provided via email.
