TECHNICAL SUPPORT
CYPE has a large team of experienced architects and engineers ready to help users with any questions they may have about how our software works.
Choose the option best suited to your needs
Users of CYPE programs are provided with different ways to resolve any issues or questions they may have.
FAQ
The answer to your issue or question may be in our FAQ section.
Contact form
Use our contact form to make a new enquiry and our team of engineers and architects will get in touch as soon as possible.
Email enquiries
This option is perfect for queries that require a more thorough explanation.
Phone enquiries
Contact our team directly. We would be happy to help.
Frequently asked questions
CYPE regularly publishes answers to the most frequently asked questions that reach its team of technicians.
Recently added FAQ
Contact form
If you have an issue or question and have not found a solution in our FAQ, please contact us using the following form and a CYPE technician will reply with the answer you are looking for as soon as possible.
Phone and email enquiries
Users of professional licenses from versions 2021, 2022 and 2023 can contact the CYPE Technical Support Departments both by phone and at the email address of any for the offices listed below.
Users of versions prior to 2021 and of non-professional licenses (Evaluation Version, Campus Version and Temporary License) must submit their queries via the Contact Form and/or by email at the following address: support.edu.en@cype.com.
Headquarters
- (+34) 965 92 25 50
- support@cype.com
- Avda. de Loring, 4 - 03003 Alicante - Spain
Find your nearest dealership
Customer service opening hours
September 2023 |
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*On Friday afternoons, assistance will be provided via email.
