Technical support
Choose the option that best suits your needs
CYPE has a large team of architects and engineers on hand to help users with any queries about how our software works. CYPE software users have access to a range of support channels to help resolve their queries.
Self-service support
Explore our tools and answers to the most frequently asked questions.
CYPE mentor
Ask our AI tool, available 24/7.
FAQ
You may find the answer to your query in our FAQ section.
Get in touch with our team
Choose the support channel that best suits your needs. We'll show you the options available based on the type of licence you have.
Contact form
Please use the contact form to send us your query, and our technical team will get back to you as soon as possible.
Available for:
- Professional licences with a maintenance agreement - CYPE one
- Professional licences with the latest version (2027)
- Campus, evaluation and temporary licences
Send us your enquiry by email, and we will get back to you as soon as possible.
Available for:
- Professional licences with a maintenance agreement - CYPE one
- Professional licences with the latest version (2027)
- Campus, evaluation and temporary licences
Phone support
Get in touch with our team directly. We'll be happy to help.
Available for:
- Professional licences with a maintenance agreement - CYPE one
- Professional licences with the latest version (2027)
Head office
- (+34) 965 92 25 50
*Please see the technical support department’s opening hours below.
- Terms and conditions: applicable from 13 July 2026.
Customer service work schedule
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