If, when installing CYPE programs, the operating system displays the error message "The application could not be started…", the following steps must be followed.
- Go to the following Microsoft website: https://www.microsoft.com/en-us/download/details.aspx?id=26347.
- On the Microsoft website, select the language and click on the "Download" button.
- Download one of the following files:
- vcredist_x64.EXE
If you have downloaded the 64-bit version of the CYPE programs - vcredist_x86.EXE
If you have downloaded the 32-bit version of the CYPE programs
- vcredist_x64.EXE
- Run the downloaded file.
- Restart the computer.
- Install the CYPE programs.