The temporary license works directly via your internet connection, just like any internet browser, using HTTPS (port 443).
Certain antivirus software and firewalls block the connection to our server when they detect a non-email server program is using this port. The program displays the following message:
It has not been possible to establish a connection with the server
Often, the solution is to disable the firewall so that port 443 is not blocked, allowing you to use the program smoothly.
If you wish to keep the firewall active, you will need to create rules in it in order to be able to connect to our server.
If the problem persists and you cannot access any CYPE programs, run the 'checklic.exe' file located in the C:\CYPE Ingenieros\Version 202*\programs folder. This program generates a report of the Internet connection status of the system. You can send this report to the CYPE technical support email address in order to detect the source of the failure.
