The Temporary Licence works using port 30333 in the Transmission Control Protocol (TCP).
The firewall usually blocks the connection to our server because it is activated and has not been configured correctly. When it does not connect to our server, the program displays the following message:
It has not been possible to establish a connection with the server.
The solution is often to disable the firewall in order to prevent port 30333 from being blocked, allowing the program to run correctly.
To keep the firewall enabled, you should create rules in order to allow the connection to our server using port 30333 in the TCP protocol.
If the problem persists and you cannot access any CYPE programs, run the ‘checklic.exe‘ file located in the C:\CYPE Ingenieros\Version 202*\programs folder. This program generates a report of the Internet connection status of the system. You can send this report to the CYPE technical support email address in order to detect the source of the failure.