When I try to work with the Campus Version, the Temporary License Version or the Evaluation Version, the program asks me if the hardware lock is connected, but none of these versions requires a hardware lock. What should I do?

The following error may appear when trying to work with the Campus Version, the Temporary License Version or the Evaluation Version:

The hardware lock that is connected to the port is incorrect for this application. Disconnect it and connect the appropriate hardlock in its place.

However, these versions do not require a hardware lock. This may happen because the CYPE server is temporarily down and a connection could not be established. When this happens, you can try to open the program later on. If the problem persists, make sure that you have a permanent Internet connection and the following:

• If you have version 2023.e or earlier, ports 30333 and 30334 of your router or FireWall must be open, or port 995 if you are using the Campus Version.
• If you have version 2023.f or later, port 443 must be open.

More information can be found at the following links:

• It has not been possible to establish a connection with the server controlling access to be able to work with the Campus Version
• It has not been possible to establish a connection with the server controlling access to be able to work with the Temporary License