Technical support
Choose the option best suited to your needs
Contact our team directly. We would be happy to help.
Frequently asked questions
Contact form
If you have an issue or question and have not found a solution in our FAQ, please contact us using the following form and a CYPE technician will reply with the answer you are looking for as soon as possible.
Phone and email enquiries
Users of professional licenses with a valid Maintenance agreement can contact CYPE's Technical Support Department by telephone or email at any of the offices listed below. Applicable from 7 January 2026.
Users of professional licences without a Maintenance agreement can submit their queries using the contact form or by sending an email to support@cype.com. Users of non-professional licenses (evaluation license, Campus license and temporary license) can send their queries to the email address support.edu.en@cype.com.
Headquarters
- (+34) 965 92 25 50
- support@cype.com
- Avda. de Loring, 4 - 03003 Alicante - Spain
Encuentra el distribuidor más cercano
Customer service work schedule
January 2026 |
||||||
|---|---|---|---|---|---|---|
| Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|
1
|
2
|
3
|
4
|
|||
|
5
|
6
|
7
|
8
|
9
|
10
|
11
|
|
12
|
13
|
14
|
15
|
16
|
17
|
18
|
|
19
|
20
|
21
|
22
|
23
|
24
|
25
|
|
26
|
27
|
28
|
29
|
30
|
31
|
|
*On Friday afternoons, assistance will be provided via email.
