TECHNICAL SUPPORT
CYPE has a large team of experienced architects and engineers ready to help users with any questions they may have about how our software works.
Choose the option best suited to your needs
Users of CYPE programs are provided with different ways to resolve any issues or questions they may have.
FAQ
The answer to your issue or question may be in our FAQ section.
Contact form
Use our contact form to make a new enquiry and our team of engineers and architects will get in touch as soon as possible.
Email enquiries
This option is perfect for queries that require a more thorough explanation.
Phone enquiries
Contact our team directly. We would be happy to help.
Frequently asked questions
CYPE regularly publishes answers to the most frequently asked questions that reach its team of technicians.
Recently added FAQ
Contact form
If you have an issue or question and have not found a solution in our FAQ, please contact us using the following form and a CYPE technician will reply with the answer you are looking for as soon as possible.
Phone and email enquiries
Users of professional licenses for versions 2023, 2024 and 2025 can contact CYPE's Technical Support Department either by phone or via the email address of any of the offices listed below.
Users of versions prior to version 2023 can make their enquiries via the Contact Form and/or by sending an e-mail to support@cype.com. Users of non-professional licenses (Evaluation Version, Campus Version and Temporary Licence) can send their queries to the following e-mail address: support.edu.en@cype.com.
Headquarters
- (+34) 965 92 25 50
- support@cype.com
- Avda. de Loring, 4 - 03003 Alicante - Spain
Find your nearest dealership
Customer service opening hours
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*On Friday afternoons, assistance will be provided via email.
