FAQ

CYPETEL Systems

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FAQ

Installation

Managing accounts, email addresses and passwords related to CYPE programs

How to download and install programs from CYPE’s general menu

How to register, download and install applications on BIMserver.center

How to uninstall CYPE programs

Minimum system requirements for installing and using CYPE programs

Learning

How to access the learning resources of the program

How to share a project file in CYPE programs

How to find your version and license number in CYPE programs

Why is error 30333 occurring?

How to access the example jobs

Is technical support available to BIMserver.center users?

Can I edit a job using an earlier CYPE program version than the one with which the job was created or edited?

Start-up

Is permission in the user license required to work with this program?

How to use electronic licenses in BIMserver.center programs

How to work with the academic version of the BIMserver.center programs (versions 2022.e - 2024.a)

How to work with the evaluation version of BIMserver.center programs (versions 2022.e - 2024.a)

Data introduction

How to change units in CYPE programs

Interoperability

How to link a job to a BIMserver.center project

Configuration

Which file extensions does the program use?

Design and checks

Error in CYPE programs - Warning: A security check has failed

Results output

How to share the information generated by the program in BIMserver.center

How to export information from CYPE software to other programs

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