CypeMentor
Request a demo
Online shop

FAQ: CYPETHERM HE Plus

CYPETHERM HE Plus

General categories
Specific categories
Learning resources
Document library
FAQ

Blocking projects that have gone through evaluation versions prior to 2026.b

How to request the addition of new product catalogues that are not currently in Open BIM Database

How to select the high-performance GPU for CYPE programs in Windows

How to change the Electronic License user password

Is permission in the user license required to work with this program?

Minimum system requirements for installing and using CYPE programs

How to download and install CYPE software

How can I access a free trial of CYPE software to assess it before buying?

How to uninstall CYPE programs

How to access the learning resources of the program

How to access the example jobs

Errors during the installation or running of CYPE programs due to the blocking of DLL files by the antivirus

Unattended remote installation. Can the professional version of the CYPE programs be installed on several client machines from a network server without having to answer the questions asked by the installation from each workstation?

Unassisted remote uninstallation

How to clone or copy the CYPE program installation from one PC to another

Running CYPE software with network hardlocks and electronic licenses

What level of detail can be achieved with models created using CYPE software?

Automatic notification and update process of a new version in the CYPE programs

How to link a job to a BIMserver.center project

How to share the information generated by the program in BIMserver.center

Error in CYPE programs - Warning: A security check has failed

How to define north orientation in Open BIM programs

How to export information from CYPE software to other programs

The maximum number of incorrect access attempts to the temporary license has been reached. For safety reasons, the license has been temporarily deactivated. Please try again in a few minutes

The maximum number of simultaneous users for this license has been reached

Wrong code-page. CYPE applications are not Unicode applications. Therefore, it is necessary to select the appropriate code-page to run the software

An error has occurred, there is not enough memory to run the program

Can I use my user license permissions with “BIMserver.center” programs?

Uninstallation. I am going to install a new version of CYPE software. Should I uninstall the previous version?

IFC Builder modelling recommendations

After installing or running CYPE programs, the following type of error appears: "Expression: res != 0 -- File: ____.c (____.DLL) .........."

I cannot install the CYPE programs. When I try to install them, the operating system issues a message such as "The application could not be started…". What can I do?

The version of the file read is incorrect

Didn't find the answer to your question?
Send us your query and our technical support team will help you.
Go to form